Purpose and who we are
What you agree with us when using our platform
What information do we collect?
We gather two types of information about users on the platform:
Personally identifiable information provided directly by you or by third parties. We collect the personally identifiable information that you provide us when you create an account, update or change the information of the same, enroll in a training, update your information (including your postal address) for the validation of the same and later sending certificates, request more information about a training, register on email lists (newsletters) of communities or educational partners to receive news or updates of content and training, participate in public forums, send us messages by email, participate in online training or other services our platform.
We may use personally identifiable information to answer your questions, provide you with specific training or services that you have selected, send you content that we believe is relevant to you, send you updates of the online trainings that are delivered through the platform or other OEC events, and to send you email messages about updates or maintenance of the platform.
Account registration If you register to have an account on our platform, you may be asked to provide personally identifiable information, such as your full name, country of residence and email address.
Updates OEC can offer you the possibility to receive updates from our communities or educational partners by email. To subscribe to these services, you will be asked to provide us with personally identifiable information such as your name, email address and country.
Requests for more information. OEC can offer you the possibility of receiving more information about an online training or other service. To send you this information you will be asked to provide us with personally identifiable information such as your name, country, email address or phone number. We can receive this information from emails sent directly to OEC, from completed forms on websites of third parties such as communities or educational partners, from forms in advertisements on third-party sites such as Facebook or comments that leave us in any other way. communication you have with OEC.
Debates / forums. OEC offers the possibility of creating or commenting forums or public debates (the “forums”), where you can share comments and thoughts. To participate in the forums, you will be asked to register as a user. Remember that the information published in the forums will be publicly available. You should not post personally identifiable information or other personal or confidential information, whether related to you or another person, in a forum. In some occasions the comments will be moderated by third-party tools, such as the Facebook Comments Plugin tool (from Facebook, Inc.), so you must accept their privacy policies in order to participate.
Participation in online training. OEC offers users the opportunity to participate in online training provided by educational partners through our platform. If you wish to participate in a training, you will be asked to register as a user and to provide us with certain information necessary to carry out such training. This information may include, among other things, your personal identification number (Identity Document) and your mailing address. We can correct or complete your standard postal address information with representation in order to ensure that your shipments are delivered. We do it because we want to make sure that our students receive their certifications in time and form if they are to be sent home.
If you participate in an online training, we may collect certain information that you generate in the teaching process, such as tasks or development work that you send to the coordinators or teachers. We also collect training data, individual questionnaires, exams and surveys. It must not include personally identifiable information or other information of a personal or confidential nature, whether related to you or with another person, in tasks, development work, exams or surveys, except information required to participate or send those tasks, work development, exams or surveys.
Communications with OEC. We may receive personally identifiable information when you send us an email or when you contact us.
Third-party websites We can receive personally identifiable information when you access or log in to another page, such as Facebook, from our website. This may include text and / or images of your personally identifiable information available on those third pages.
Surveys We may receive personally identifiable information when it provides information in response to a survey conducted by us.
Sites of educational partners. The educational partner sites, which offer OEC users tools and services related to online training, may collect individual non-financial data from users regarding the individual use of that page, as long as they commit to activities related to online training The educational partners’ pages may share that data with OEC for the purpose of improving the OEC services, the services of the educational partner pages and the individual educational experience. These data include information, such as the amount of time spent on the page and the sections visited.
Processing of payments and credit card through third parties. OEC gives you the possibility to pay online training and other services using a credit card or other means of payment through different providers (PayPal, Stripe, MercadoPago, among others) that perform the payment process through third parties. Please, it is important to know that our service provider, not OEC, collects and processes your credit card information or necessary information.
How we use the information
Information related to the use that it gives to our platform. We use information related to the use of the platform to create better quality and more useful services by performing statistical analyzes of the general characteristics and behavior of our users, and by measuring demographics and interests with respect to specific areas of our platform. We can also use it for the security of our services and the platform.
Provide the platform and our services. We use the personally identifiable information you provide us to grant you access to and use of the platform and to provide you with information, products and services that you request.
Updates We use personally identifiable information collected when you register on email lists or updates to send you messages that have to do with the platform or online training. We may also file this information or use it to contact you in the future, when we are legally authorized to do so.
Forums You must not post personally identifiable or other personal or confidential information, whether related to you or to another person, within a forum post. If you choose to post personally identifiable information, we may collect such personally identifiable information during your use of the forums. We may publish this information through extensions or our platform, which uses third-party services, such as mobile applications. Also, we reserve the right to reuse publications of the forums that contain personally identifiable information, in future editions of the training we offer, to improve future training offers. We may file this information or use it for future communications with you or your designees, or provide it to the educational partner, business partners or coordinators associated with the training you have done. We may also use or post comments posted on the forums without using personally identifiable information.
Participation in online training. We use the personally identifiable information we collect about you when you participate in an online training on our platform, for processing purposes, which includes, but is not limited to, tracking the attendance, progress and completion of an online training. We may also share your personally identifiable information and performance in a given course with the coordinator or coordinators who provide the training, with the assistant teachers or with any other person designated by the coordinator or coordinators to assist in the creation, modification or the functioning of the training, and with the organization or organizations with which they are associated. We may also file this information or use it to contact you in the future, when we are legally authorized to do so.
Communication with OEC educational partners. We may share your personally identifiable information with educational partners and other OEC business partners and, therefore, these educational partners and other OEC business partners may share information about your products and services that may be of interest to you, when we are legally authorized. to do it.
Investigation. We can share general training data (including task and questionnaire submissions, ratings and forum discussions), information about your activity on our platform, and demographic data from surveys conducted by us, with our educational partners and other business partners, so that our educational partners and other business partners can use the data for research related to online education.
Publication of operations and maintenance of OEC suppliers. We use several suppliers, distributors and service contractors (hereinafter “suppliers”) to assist us in supplying our products and services. Our suppliers may have limited access to your personally identifiable training information to provide us with their products or services, so that we, in turn, can provide our products and services to you. These suppliers may include distributors and manufacturers that provide us with technology, services and / or other content related to the operation and maintenance of the platform or online training. Access to your personally identifiable information by these providers is limited to information reasonably necessary for the provider to perform a certain function for us.
Acquirers communication. OEC may disclose and / or transfer your personally identifiable information to an acquirer, assigned or other successor entity in connection with a sale, merger or reorganization of all or substantially all of OEC’s assets, business or assets with which its information relates.
Retention of personally identifiable information
If you reside or are in the EEA, we retain your personally identifiable information only for the time necessary and for the purposes for which the personally identifiable information is processed. The period during which we retain personally identifiable information depends on the purposes for which we collect and use it or as required to comply with applicable laws and to establish, exercise and defend our legal rights.
Confidentiality and security of personally identifiable information
Update or delete your personally identifiable information
You have certain rights in relation to your personally identifiable information. You can access your personally identifiable information and confirm that it is still correct and up-to-date, or choose whether you want to receive material from us or from some of our partners by logging into the platform and visiting your user account page.
If you would like more information about your rights or exercise them, you can also contact us by email at firstname.lastname@example.org. If you reside or are in the EEA, you have the right to request that:
- provide access to the personally identifiable information we have about you;
- prevent the processing of your personally identifiable information for direct marketing campaigns;
- update any outdated or incorrect personally identifiable information;
- we remove personally identifiable information we have about you;
- restrict the way we process your personally identifiable information;
- provide your personally identifiable information to an external service provider;
- We provide you with a copy of the personally identifiable information we have about you;
- We try to respond to all emails immediately whenever possible, and we provide our response within the period stipulated by law.
However, keep in mind that there is residual information that will remain in our databases, access records and other records, which may or may not contain your personally identifiable information. Keep in mind that certain personally identifiable information may be exempt from those requests in specific circumstances; for example, if we need to continue processing your personally identifiable information to comply with a legal obligation.
When you send us an email with a request, we may ask you to provide us with information necessary to confirm your identity.
Questions, suggestions and complaints
If you have any questions regarding privacy, suggestions, unresolved issues or complaints, you can contact us by email at email@example.com. If you reside or are in the EEA, our privacy team will help you if you have questions regarding our processing of personally identifiable information. To do this, you can send an email to firstname.lastname@example.org.
International privacy practices
The OEC platform and services operate and are administered primarily on servers that are located and operate within the United States. To provide our products and services, we may send and store personally identifiable information (also commonly referred to as personal data) outside of the country where you reside or where you are located, including the United States. Accordingly, if you reside or are located outside of the United States, your personally identifiable information may be transferred internationally, including to countries that do not provide the same level of protection for your personally identifiable information. We are committed to protecting the privacy and confidentiality of personally identifiable information when it is transferred. If you reside or are within the EEA and such a transfer occurs, we take appropriate actions to provide the same level of protection to processing that is performed in any of those countries within the EEA to the extent possible by applicable law. We participate and we commit ourselves to adhere to the privacy shield framework of the European Union and the US. when we transfer data from the EEA to the United States.
There is no information for children under 13
OEC believes it is very important to protect the privacy of children. In line with this belief, we do not knowingly collect or retain on our site, personally identifiable information from persons under 13 years of age, and no part of our platform is intended for persons below this age. If you are under 13 years old, then, please, at no time and in no way use or access this platform. We will carry out the appropriate steps to delete any personally identifiable information from persons under the age of 13 that has been collected on our platform without verified parental consent when aware of the existence of such personally identifiable information.